Shipping policy

Shipping and delivery estimates are estimates only unless otherwise expressly stated.

Once an order has been transferred to a shipping carrier, delivery may be affected by circumstances outside our direct control, including carrier delays, weather, transportation disruptions, and other unforeseen events.

Customers are responsible for providing a complete and accurate shipping address.

If tracking indicates that a package has been delivered but you cannot locate it, please check the delivery area and contact the applicable shipping carrier. You may also contact us so we can review the available tracking information and determine the appropriate next steps.

Additional information concerning lost, stolen, or undeliverable packages may be found in our Refund & Return Policy or Shipping Policy, if applicable.